Grotto AI helps leasing teams convert more leads with AI-powered coaching and intelligence. Backed by ICONIQ.
About the role
You'll own the customer relationship from signed contract to long-term success. That means: Implementations & Onboarding: Getting new customers live—configuring the platform, training their teams, ensuring nothing falls through the cracks. Our customers are used to vendors who disappear after the sale. We're the opposite: being a customer of Grotto should feel like checking into a world-class hotel—proactive, attentive, and frictionless. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Grotto's mission is to help humans shine in life's most important moments. To do this, we're building the performance layer for frontline work
- $10M seed led by ICONIQ, one of the firm's earliest checks ever
- Best-in-class revenue growth for vertical AI
- Customers include top-10 largest apartment owners, developers and managers
- Led by a team of vertical AI veterans
More about this role
Grotto's mission is to help humans shine in life's most important moments. To do this, we're building the performance layer for frontline work.
We're starting in housing, where our AI coaching & intelligence guides leasing agents in real time during tours and calls, driving results that show up in our customers' bottom line. It's AI that supercharges people instead of replacing them. Some info on us:
$10M seed led by ICONIQ, one of the firm's earliest checks ever.
Best-in-class revenue growth for vertical AI.
Customers include top-10 largest apartment owners, developers and managers.
Led by a team of vertical AI veterans.
Team in New York, in office.
We're looking for someone both unreasonably organized and deeply warm to own our customer relationships: implementations, training, ongoing support, and overall success of the accounts.
You'll own the customer relationship from signed contract to long-term success. That means:
Implementations & Onboarding: Getting new customers live—configuring the platform, training their teams, ensuring nothing falls through the cracks. Our customers are used to vendors who disappear after the sale. We're the opposite: being a customer of Grotto...
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