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About the role
The Associate Account Manager, Enterprise works alongside Enterprise Partner Managers (EPMs) to support Grubhub’s Enterprise restaurant brands. As part of a shared account team, you will own key day-to-day workstreams across operations, promotions, advertising, and client optimization, while the EPM leads the broader brand strategy and commercial relationship.
What they're looking for
- Bachelor’s Degree preferred
- 1–2 years of Account Management, Sales, Customer Success, or experience working with large, enterprise clients
- Strong organizational and project management skills with the ability to manage multiple priorities and drive work through completion
- Strong verbal and written communication skills and confidence working directly with and presenting to enterprise clients
- Strong problem-solving skills with the ability to assess needs, identify root causes, story tell through data, and coordinate solutions
- Ability to work independently and cross-functionally to influence and make recommendations to clients
More about this role
The Associate Account Manager, Enterprise works alongside Enterprise Partner Managers (EPMs) to support Grubhub’s Enterprise restaurant brands. As part of a shared account team, you will own key day-to-day workstreams across operations, promotions, advertising, and client optimization, while the EPM leads the broader brand strategy and commercial relationship. You will play an important role in helping clients get the most value from their programs through strong execution, performance reporting, and ongoing optimization.
You will be an active, client-facing partner, participating in recurring calls, business reviews/strategic meetings and leading portions of those conversations related to your areas of ownership. A key part of the role is turning client needs into action by triaging requests, coordinating across internal teams, and driving issues through resolution.
- Partner with EPMs to support the day-to-day success of Enterprise restaurant brands
- Serve as an active client-facing partner through recurring calls, QBRs, strategic meetings, and in-market engagements
- Analyze data to prepare and present updates related to your areas of ownership, including (but not limited to)...
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