Guardant Health is a leading precision medicine company focused on transforming patient care and conquering cancer with data. Backed by Khosla, Lightspeed and Sequoia.
About the role
· Responsible for customer-facing field client service and collaborate with Guardant Health colleagues in overall account management · Assist in operationalizing HCP requests and timely sample collection for Guardant Health tests in current clients accounts Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 0-3 years customer service/sales experience
- Previous experience in diagnostic, medical device, biotech, pharma setting is preferred
- Ability to engage in a consultative process while connecting client needs with GH capabilities
- Comfortable communicating and presenting at all levels throughout an organization
- Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
- Excellent customer service skills
More about this role
Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn , X (Twitter) and Facebook .
· Responsible for customer-facing field client service and collaborate with Guardant Health colleagues in overall account management
· Assist in operationalizing HCP requests and timely sample collection for Guardant Health tests in current clients accounts
· Leverage company tools and resources to problem solve customer orders and reporting in collaboration with GH Client Services (as needed)
· Collaborate and coordinate with field sales positions to support attainment of company goals and objectives
·...
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