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Principal Product Manager, HR Experiences

Gusto · New York, NY - Hybrid · Hybrid

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About Gusto

Backed by General Catalyst, Kleiner Perkins and Y Combinator.

About the role

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 8+ years of direct Product Management experience, with a track record of owning a significant product surface end-to-end and shipping products that moved the business
  • Comfort with ambiguity and complexity, especially where the hard problem is experience design and product formulation, and where compliance, privacy, and multi-tenant trust are design constraints to solve
  • Exceptional written and verbal communication. You can make a sharp argument, rally a team around a direction, and bring skeptical stakeholders along
  • A bias for customer truth over internal opinion, and the discipline to validate with real users
  • Bonus: experience in HR, compliance, fintech, or another high-trust regulated domain, experience reimagining a mature, workflow-heavy product for AI, or converting an expert services motion into scaled software
More about this role

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy .

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

  • Named #1 best software for small business of 2024 by G2
  • 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing
  • Over $500M in annual revenue
  • The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs
  • There are...

Read the full posting on Gusto's site ↗

Product Management

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