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Sales Engineer

Gusto · Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Scottsdale, AZ - Hybrid · Hybrid

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About Gusto

Backed by General Catalyst, Kleiner Perkins and Y Combinator.

About the role

This is a highly customer-facing role at the intersection of engineering, solution architecture, agentic AI, and customer delivery. You will work directly with stakeholders and own the technical discovery for our ongoing opportunities end to end. Once a deal is qualified, you scope, build, embed with the client, and build it yourself, code that holds up against real tax and jurisdiction data, not a prototype you clean up later. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • REST APIs, webhooks, event-driven systems, auth patterns, data modeling, idempotency, and failure modes, not just happy-path builds
  • Building production systems in highly regulated categories, payroll, tax, or compliance fluency deep enough to run a conversation with a client's compliance team without a translator
  • Agentic workflows beyond prototypes: MCP or function-calling patterns, evaluation and reliability practices
  • Deep technical discovery skills with the ability to navigate a high degree of ambiguity
  • Ability to scope a technical solution from an ambiguous opportunity, build the business case that justifies a subscription, and ship a pattern the next engagement can reuse
More about this role

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy .

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

This is a highly customer-facing role at the intersection of engineering, solution architecture, agentic AI, and customer delivery. You will work directly with stakeholders and own the technical discovery for our ongoing opportunities end to end. Once a deal is qualified, you scope, build,...

Read the full posting on Gusto's site ↗

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