HackerRank is the market-leading coding test and interview solution for hiring developers. Start hiring at the pace of innovation! Backed by Y Combinator.
About the role
You’ll pair strong commercial leadership with deep customer, product, and business understanding. You’ll lead in a way that reflects HackerRank’s values: Front of Jersey, Captain, Madly Deeply Care, Go Deep, and Dev First. You’ll bring grit, curiosity, agency, collaboration, clear communication, strong organization, relationship-building, and consistent follow-through to your work. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6+ years of experience in SaaS sales, account management, customer success, or renewals, including at least 2 years leading or managing a customer-facing, quota-carrying team
- A track record of meeting or exceeding renewal, retention, and expansion goals, with a repeatable approach to account management and experience across high-touch and scaled customer models
- Strong knowledge of SaaS economics, commercial account strategy, customer adoption, renewals, and negotiations
- The ability to coach and motivate teams, set clear standards, build accountability, and represent team needs with leadership
- Strong analytical skills to use CRM data, forecasts, and customer signals to guide decisions and address risk
- Excellent communication, organization, and relationship-building skills, with the ability to partner across Product, Engineering, Support, Sales, Marketing, Finance, Deal Desk, and Legal
More about this role
HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.
Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.
People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.
The Commercial Sales team spans all market segments from small, high growth start ups to large established enterprises. The defining factor for this team is working in a fast-paced, high-volume environment with responsibility for total customer experience and all commercial relations with assigned customers in the Americas region.
- Lead, coach, and develop the Commercial Account Management team. Set clear performance expectations,...
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