Autonomous AI workers that communicate, coordinate, and operate at scale across the real economy. Backed by Y Combinator and a16z.
About the role
We are looking for an IT Engineer based in San Francisco, CA to lead our internal technical operations and ensure our team functions without friction. You will manage identity, devices and access across the company, and automate as much of the repetitive work as you can. Identity & Access (IAM): Own our identity provider (Okta / Entra ID), including SSO (SAML/OIDC) and SCIM integrations for new and existing SaaS apps. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience: 3+ years in IT administration or IT engineering, ideally in a fast-growing tech company
- Tooling: Hands-on experience with at least one IDP (Okta, Google Auth), one MDM, and one ticketing tool
- MDM: Working knowledge of at least one MDM (Jamf, Iru or Intune), including Apple ADE / Windows Autopilot
- Technical Fundamentals: Solid grasp of REST APIs, webhooks and DNS records (A, CNAME, MX, TXT), and able to read and safely modify scripts in Python, Bash or PowerShell
- Ways of Working: Experience with ticket queues and SLAs, strong communication with non-technical users, and clear written documentation
More about this role
HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide.
Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.
We are looking for an IT Engineer based in San Francisco, CA to lead our internal technical operations and ensure our team functions without friction. You will manage identity, devices and access across the company, and automate as much of the repetitive work as you can.
Identity & Access (IAM): Own our identity provider (Okta / Entra ID), including SSO (SAML/OIDC) and SCIM integrations for new and existing SaaS apps.
Onboarding &...
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