The Hatch AI communications platform answers every call, text, and email, 24/7, with Voice AI powered by OpenAI’s GPT-Live-1. Backed by Bessemer.
About the role
Co-own discovery calls with the AE - surface integration requirements early, before they become deal risk. Own the discovery motion for integrations: CRM/system of record, lead source & attribution, scheduling workflows, call center systems, data syncs, webhooks, API access, automation requirements, reporting needs, edge cases. Lead technically complex demos involving third party integrations.
More about this role
Hatch engineering culture is driven by speed, ownership, and impact. We're a small, ambitious team building AI that transforms how service businesses grow, and we move fast. Engineers own problems end to end, ship to production early, and work across a modern stack on problems that directly shape the customer experience. At the end of the day, we're here to build something that matters, grow as engineers, and do it together.
The Solutions Architect helps Hatch win complex deals by mapping customer systems, scoping the technical path to onboarding, and owning implementation through go-live.
This is a hands-on role. You're in discovery calls, leading technical demos, writing the scope document onboarding runs from, and personally leading implementation for complex accounts. Managers should expect this person to be active in deals and deployments.
This opportunity is hybrid based out of our San Francisco office
We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Hatch, we’re looking for great people, not just those who simply check off all the boxes.
Co-own discovery calls with the AE - surface integration requirements early,...
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