Heartflow’s vision is to transform CAD from the leading cause of death into a disease that can be managed for life.
About the role
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- CS Operations Expertise: Hands-on experience in Customer Success or Support Operations, including capacity and workforce planning and deriving insights from support ticket data
- SQL: Advanced SQL skills and comfort working in a cloud data warehouse (Amazon Redshift or similar), including complex joins, window functions, and deduplication logic
- BI & Visualization: Strong experience building dashboards in Tableau or a comparable BI tool, with an eye for clear, decision-oriented design
- Salesforce Fluency: Deep working knowledge of Salesforce (Service Cloud and Sales Cloud), including the case and account data model, reports and dashboards, and extracting data for analysis, SOQL experience is a plus
- Python: Working proficiency in Python (pandas or similar) for data wrangling, automation, and analysis, experience with text analytics or NLP techniques is a plus
- Modeling & Forecasting: Strong Excel and modeling skills, including scenario-based capacity and demand forecasting
More about this role
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFR CT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.
Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 750,000 patients worldwide.
Heartflow is...
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