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Director, Client Strategy and Growth

Hello Heart · Remote US · Remote

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About Hello Heart

Hello Heart’s digital coaching app helps people manage heart health, and drives high employee engagement while potentially reducing medical claims costs. Backed by IVP.

About the role

Hello Heart is currently looking for a Director, Client Strategy and Growth , to join our growing Customer Experience Team. As a leader within Hello Heart, you will be at the forefront of virtual care helping clients empower their members to improve their heart health and reduce costly events like heart attacks and strokes. Your role will specifically focus on client retention and growth, collaboratively developing the client strategy to nurture the relationships in your assigned book of business. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • GenAI-fluent, specifically for building client facing materials, summarizing account details, and synthesizing research
  • Master of Business Administration (MBA) required
  • 3+ years of management / strategy consultant experience required, with 1+ year at the engagement manager, project leader, or manager level
  • 5+ years of experience in healthcare, digital health, population health, or equivalent industry
  • Experience in growth-stage / start-up companies strongly preferred
  • A demonstrated track record of account retention & expansion success
More about this role

Hello Heart is on a mission to make heart attacks a thing of the past.

We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models.

This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.

We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us.

Hello Heart is currently looking for a Director, Client Strategy and Growth , to join our growing Customer Experience Team. As a leader within Hello Heart, you will be at the forefront of virtual care helping clients empower their members to improve their heart health and reduce costly events like heart attacks and strokes.

Your role will specifically focus on client retention and growth, collaboratively developing the client strategy to nurture the relationships in your assigned book of business.

With your clients...

Read the full posting on Hello Heart's site ↗

Client Operations & Strategy

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