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Product Expert

Hex · New York · Remote

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About Hex

Hex makes it easy for everyone to ask questions and build with data, without all the chaos, cost, and confusion. Backed by Sequoia, a16z and Redpoint.

About the role

Hex is growing fast; we are hiring a Product Expert to nurture and support customers to make them successful with Hex. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 2+ years experience as a working data scientist, analyst, or analytics engineer, using SQL & Python
  • Beyond-the-basics experience with Data Science tooling and workflows, including Python, Jupyter notebooks, SQL, and BI tools
  • Developed analytical thinking ability to effectively troubleshoot complex problems
  • A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems
  • You're an excellent communicator, who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
  • A high rate of learning, natural curiosity, and eagerness to debate opinions to find truth
More about this role

Hex is growing our team of builders on a mission to make everyone a data person. Our platform solves key pain points with today’s data and analytics tooling, and empowers anyone to explore data using natural language, with or without code, on trusted context. Thousands of customers like Ramp , Figma , Stubhub , Anthropic, and Gamma love Hex for our beautiful UI, agentic superpowers, and boundless flexibility.

Hex has raised over $100M from leading investors like Sequoia, a16z, Snowflake and Amplify. With office hubs in San Francisco and New York, as well as remote team members throughout the US and UK, we’re a high-agency team that ships fast and has fun doing it. Check out our Intro to Hex video and employee handbook to learn more about what it’s like to work at Hex.

Hex is growing fast; we are hiring a Product Expert to nurture and support customers to make them successful with Hex.

Our focus is on building a valuable product that users love, and all your work will feed into that. Our users are "analytically technical" (think: Data Scientist or Analyst writing SQL and Python) and you will engage with them to answer their questions, teach them the inner workings of Hex, and...

Read the full posting on Hex's site ↗

Customer

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