About the role
We're looking for a Sr. Director of Machine Learning to lead the teams building the AI services at the core of the Hims & Hers experience. This leader owns the applied side of our AI portfolio: the LLM-powered services that handle clinical intake, provider support, personalization, and operational workflows, as well as the in-house deep learning models that drive recommendations and predictions where accuracy and clinical soundness matter most. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 14+ years of experience in machine learning and software engineering, including 8+ years leading ML teams and experience managing managers or senior tech leads
- A track record of shipping ML-powered products to production at scale — not just prototypes or research — and owning them operationally over time
- Depth in understanding modern LLM application development: RAG, prompt engineering, fine-tuning and adaptation, evaluation, agent and tool-calling architectures, and the practical limits of each
- Real experience training and deploying deep learning models (recommendation, ranking, classification, or sequence models) where model quality directly affects user or business outcomes
- Strong software architecture judgment — you can reason about service boundaries, data flow, failure modes, and cost as fluently as you can about model architecture
- Experience balancing model quality against latency, cost, and operational complexity, and making those tradeoffs legible to non-technical partners
More about this role
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals .
We're looking for a Sr. Director of Machine Learning to lead the teams building the AI services at the core of the Hims & Hers experience. This leader owns the applied side of our AI portfolio: the LLM-powered services that handle clinical intake, provider support, personalization, and operational...
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