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Business Operations & Strategy Manager

Hinge Health · San Francisco-HQ · Remote

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About Hinge Health

The #1 clinic for joint & muscle pain. Join today and take control of your pain with access to our personalized virtual physical therapy program. Backed by Bessemer and Insight.

About the role

Join the team that acts as the strategic engine for Hinge Health. In this role, you won't just analyze data; you will shape the future of musculoskeletal care by driving the company’s most critical cross-functional initiatives. You will bridge the gap between high-level strategy and operational execution—transforming abstract ideas into scalable solutions that directly impact our 20+ million members.

What they're looking for

  • A Systems Thinker: You don't just solve immediate problems, you build robust models and frameworks to prevent them from recurring. You can break down complex, ambiguous challenges into logical, actionable parts
  • A "Learn-it-all": You bring a strong analytical mindset to every challenge. Whether it's conducting market research or modeling business cases, you relentlessly seek the truth in data to drive decision-making
  • A Resilient Operator: You thrive in fast-paced environments. You can manage multiple time-sensitive projects simultaneously—from discovery to execution—without losing sight of success criteria or timelines
  • A Change Agent: You know that strategy is nothing without execution. You influence stakeholders effectively to drive change management and ensure alignment across diverse teams
  • 4+ years of experience in business strategy and modeling
  • 4+ years of experience managing time-sensitive projects
More about this role

Join the team that acts as the strategic engine for Hinge Health. In this role, you won't just analyze data; you will shape the future of musculoskeletal care by driving the company’s most critical cross-functional initiatives. You will bridge the gap between high-level strategy and operational execution—transforming abstract ideas into scalable solutions that directly impact our 20+ million members. If you are a strategic operator who thrives on solving complex problems and navigating ambiguity to build the future of healthcare, this is the role for you.

New revenue / product strategies (e.g., business case modeling, market / competitor landscaping)

Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll-out)

Business outcome management

Scaling and transforming operations

In your first 3 months: You will dive deep into our business performance metrics and current strategic initiatives. You will build trust with key stakeholders across Product, Commercial, and Clinical teams, and take ownership of a key workstream within an ongoing strategic project (e.g., a new market pilot or operational audit).

In your first 6 months: You...

Read the full posting on Hinge Health's site ↗

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