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Project Manager, Growth Operations

Hinge Health · San Francisco-HQ · Remote

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About Hinge Health

The #1 clinic for joint & muscle pain. Join today and take control of your pain with access to our personalized virtual physical therapy program. Backed by Bessemer and Insight.

About the role

Growth Marketing Operations sits at the center of some of Hinge Health’s most complex, cross-functional workflows. As new implementations and associated processes scale, we need a Project Manager who can bring structure to ambiguity, stabilize execution, and turn reactive coordination into more durable ways of working.

What they're looking for

  • You are a structured operator who can walk into a suboptimal workflow, understand what is happening, and create a clearer path forward
  • You are equally comfortable driving day-to-day execution and redesigning the system behind the work so it becomes more durable over time
  • You are effective at working across technical and non-technical teams, and you know how to connect the right people to the right problems without creating extra friction
  • You have strong judgment about when to introduce process, when to simplify, and when to use automation or AI-enabled tooling to reduce manual coordination and improve visibility
  • You are comfortable working in ambiguous environments where responsibilities, dependencies, and tooling may still be evolving
  • You can translate technical constraints and operational complexity into clear plans, risks, decisions, and stakeholder actions
More about this role

Growth Marketing Operations sits at the center of some of Hinge Health’s most complex, cross-functional workflows. As new implementations and associated processes scale, we need a Project Manager who can bring structure to ambiguity, stabilize execution, and turn reactive coordination into more durable ways of working.

This role is best suited for a systems-minded operator who can coordinate work across business and technical teams, design clearer operating models, and improve how work moves from intake through launch and ongoing support. You will help create the ownership structures, planning mechanisms, escalation paths, and visibility needed for complex marketing and operational programs to run more reliably.

You will partner closely with stakeholders across Growth, Data Science, Commercial Operations, Engineering, QA, and other teams to improve cross-functional execution, reduce manual coordination, and strengthen the workflows that support launch readiness and operational scale.

In your first 3 months

Audit the current state of one or more complex marketing and operational workflows, including intake, handoffs, dependencies, approvals, decision points, and failure...

Read the full posting on Hinge Health's site ↗

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