The #1 clinic for joint & muscle pain. Join today and take control of your pain with access to our personalized virtual physical therapy program. Backed by Bessemer and Insight.
About the role
We are seeking a QA Associate Manager to join our Growth Marketing Operations (GROMO) team. This role is ideal for someone with a strong background in marketing campaign testing and quality assurance, with expertise in audience segmentation, personalization logic, and campaign execution validation.
What they're looking for
- Bachelor's degree in Computer Science, Computer Engineering or related field of study
- 2+ years of experience in QA, marketing operations, or CRM platform testing
- 2+ years of hands-on experience with marketing automation platforms (e.g., Iterable, Braze, Salesforce Marketing Cloud)
- 2+ years of having a strong understanding of email, SMS, push, and in-app messaging campaigns
- Familiarity with segmentation logic, audience targeting, and personalization strategies
- Ability to analyze campaign performance data using Google Sheets, Looker, or Mode Analytics
More about this role
We are seeking a QA Associate Manager to join our Growth Marketing Operations (GROMO) team. This role is ideal for someone with a strong background in marketing campaign testing and quality assurance, with expertise in audience segmentation, personalization logic, and campaign execution validation.
This role requires a deep working knowledge of marketing deployment platforms—including how to build, test, and troubleshoot campaigns using systems like Iterable, Adobe Journey Optimizer, or Salesforce Marketing Cloud. The ideal candidate has hands-on experience working within these platforms to design campaign logic, validate audience segmentation, resolve execution failures, and monitor post-send performance. You understand not just how to test campaigns, but how the underlying system logic impacts deliverability, targeting accuracy, and cross-channel orchestration.
The primary focus will be on testing, diagnosing, and optimizing marketing campaigns across multiple channels, including email, SMS, push, and in-app messaging. You will work closely with marketing, CRM, and data teams to ensure flawless campaign execution and identify potential issues before launch.
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