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About the role
We’re looking for a Senior Solutions Engineer based in San Francisco or the broader Bay Area to join Hinge Health’s IT & Security team at our San Francisco headquarters. In this hybrid role, you’ll help build the reliable, secure, and scalable technology foundation that enables our people to do their best work.
What they're looking for
- You are an owner-operator who takes responsibility for systems throughout their lifecycle, from design and implementation through support, measurement, and continuous improvement
- You communicate clearly and calmly with both technical and non-technical partners, especially when diagnosing high-impact issues or navigating competing priorities
- You are a learn-it-all who stays curious about new technologies and is willing to challenge assumptions, test ideas, and improve based on evidence
- You bring a bias toward action and accountability: you make thoughtful tradeoffs, follow through on commitments, and look for creative ways to reduce friction without compromising security or reliability
- You lead at all levels by sharing knowledge, mentoring teammates, and making the systems and processes around you easier for others to use and support
- 5+ years of experience in IT administration, systems engineering, or a comparable infrastructure role supporting a multi-OS environment, with strong experience in macOS
More about this role
We’re looking for a Senior Solutions Engineer based in San Francisco or the broader Bay Area to join Hinge Health’s IT & Security team at our San Francisco headquarters. In this hybrid role, you’ll help build the reliable, secure, and scalable technology foundation that enables our people to do their best work.
You’ll own and improve the systems behind our corporate technology environment—from endpoint management, networking, and identity to cloud platforms and internal AI-enabled workflows. You’ll be equally comfortable troubleshooting a difficult network issue, automating device enrollment, designing secure access patterns for enterprise data, and helping the team make thoughtful technology decisions as Hinge Health grows.
This is a hands-on, cross-functional role for an owner-operator who enjoys solving root causes, reducing operational friction, and turning emerging technology into practical solutions that improve how Hinge Health works.
Build context on Hinge Health’s corporate IT environment, including endpoints, Jamf, networking, identity, SaaS platforms, asset management, and existing operational processes.
Establish strong working relationships across IT, Security...
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