Backed by Freestyle Capital.
About the role
We're looking for an Account Manager to own a book of enterprise customers. You'll drive renewals, uncover expansion opportunities, and make sure your customers get real, measurable value from HiveWatch's platform. You'll run the full post-sale account lifecycle: onboarding, adoption, QBRs, renewals, and expansion. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years in Account Management, Customer Success, or a related customer-facing role in B2B SaaS or enterprise software
- Proven track record owning renewals for a portfolio of enterprise accounts
- Strong account leadership and project management skills, comfortable running multiple complex initiatives at once
- Skilled at multithreading within accounts and building relationships with new stakeholders as they emerge
- Strong technical aptitude, able to learn complex software quickly. Experience with cloud-based solutions that integrate with on-premise hardware is a plus
- Excellent communicator, able to dig for value and translate it into terms that resonate with stakeholders from end-users to executives
More about this role
HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.
HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.
We're looking for an Account Manager to own a book of enterprise customers. You'll drive renewals, uncover expansion opportunities, and make sure your customers get real, measurable value from HiveWatch's platform. You'll run the full post-sale account lifecycle: onboarding, adoption, QBRs, renewals, and expansion. You'll partner with our Professional Services / Implementation team to keep complex onboardings on track, identify and close expansions, and...
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