Discover the future of Real Estate Investing with fractional ownership via tokenization. Through Homebase you can invest in Real Estate with as little as 100$. Backed by Y Combinator.
About the role
Deliver exceptional customer experiences across chat, email, and phone while supporting customers using Homebase Payroll. Become a trusted expert in payroll workflows, including payroll processing, tax setup, direct deposit, employee onboarding, payroll corrections, and year-end payroll activities within Homebase. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.
We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?
As a Product Specialist on our Customer Experience team, you'll help small business owners confidently run payroll while getting the most from Homebase. You'll combine payroll product expertise with empathy, curiosity, and problem-solving to guide customers through payroll workflows, answer product questions, and help them navigate one of the most important moments in running their business.
Every payroll matters. Every customer interaction is an opportunity to build trust, reduce complexity, and help customers feel confident paying their teams accurately and on time.
📍Your Impact Starts Here
The Customer Experience team exists to help customers succeed—not just resolve issues.
As a Product Specialist, Payroll , you'll become a trusted expert in the Homebase Payroll experience. You'll help...
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