Startups · AI

Senior Customer Onboarding Engineer

Horizon3.ai · US, Remote · Remote

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About Horizon3.ai

Horizon3 uses real-world attacks to safely show what attackers can actually do in your environment—so you can fix and prove what matters. Backed by NEA.

About the role

We are hiring a Customer Onboarding Engineer with 5+ years of hands-on enterprise experience. You will be the technical owner of a new customer’s first 30 days: taking the account from sales handoff to successful production deployment of the NodeZero platform. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience
  • 5+ years in technical support, systems administration, cloud operations, implementation, or a similar enterprise role, ideally supporting large-scale or Fortune 500 deployments
  • Background in cybersecurity, including threat detection, vulnerability management, encryption standards, and compliance frameworks such as SOC 2 or GDPR
  • Strong Linux administration in production: configuration, performance tuning, hardening, and troubleshooting
  • Hands-on Docker and containerization experience, including building, deploying, and managing applications in orchestrated environments (Kubernetes or similar)
  • Solid working knowledge of AWS, Azure, or GCP and IaC tools such as Terraform, Ansible, or CloudFormation
More about this role

Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs.

We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.

We are hiring a Customer...

Read the full posting on Horizon3.ai's site ↗

Customer

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