Horizon3 uses real-world attacks to safely show what attackers can actually do in your environment—so you can fix and prove what matters. Backed by NEA.
About the role
We are seeking a Senior IT Analyst to provide advanced, hands-on technical support to our distributed workforce and help drive the maturity of our IT support function. This role will serve as a Tier 2/3 escalation point for complex endpoint, identity, and collaboration issues, partnering closely with Security and IT leadership to keep our employees productive and secure. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4–6+ years of experience in IT support, help desk, or IT operations roles, with at least part of that time in a Tier 2/3 capacity
- Experience supporting both in-office and remote/distributed employees at a high-growth technology company is strongly preferred
- Relevant certifications (e.g., CompTIA A+, Network+, ITIL Foundation, Jamf, or similar) are a plus but not required
- Experience using Jira or Jira Service Management (or a comparable ITSM platform) to manage and report on tickets
- Comfortable managing identity and access in Okta, Entra, or similar SSO/MFA platforms
- Hands-on experience with endpoint management tools such as Jamf, Intune, Kandji, or similar (policy/profile management, compliance, asset tracking)
More about this role
Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs.
We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.
We are seeking a Senior...
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