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Support Representative, Tier One (Youth, Club and High School)

Hudl · Lincoln, NE, United States · On-site

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About Hudl

Hudl’s sports technology software, video capture and data insights helps athletes, coaches, teams and organizations win at every level. Backed by Accel.

About the role

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of the Top 100 Inspiring Workplaces . Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Empathy. You can easily put yourself in someone else's shoes to find them the best solution
  • Eager. You want to work directly with our users to help them achieve their goals
  • Communication skills. You're able to relay solutions with a clear approach and a human touch, both through email and on the phone, ensuring issues with varying degrees of technical complexity are resolved or elevated
  • Flexible. You show composure and resilience in a dynamic and demanding environment
More about this role

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of the Top 100 Inspiring Workplaces .

We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.

Ready to join us?

As a Support Representative, you'll work directly with our users, answering any questions they might have via phone, email and online chats. Our department works as a team, delivering game-changing support experiences for coaches, directors, analysts, athletes and fans.

  • Thrive on the front lines . You'll be our users' first point of contact, answering calls...

Read the full posting on Hudl's site ↗

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