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About the role
Humana is seeking a Case Manager/Community Resource Coordinator (CRC), to join the Inclusa team to serve members in the Wisconsin Family Care (FC) program. In this role, you will be responsible for partnering with your fellow colleagues to provide top quality care to our members. They are looking to you in providing assistance when it comes to living their daily lives.
What they're looking for
- The Family Care target group population is defined as: frail elders and adults with intellectual, developmental, or physical disabilities***
More about this role
Humana is seeking a Case Manager/Community Resource Coordinator (CRC), to join the Inclusa team to serve members in the Wisconsin Family Care (FC) program. In this role, you will be responsible for partnering with your fellow colleagues to provide top quality care to our members. They are looking to you in providing assistance when it comes to living their daily lives. The CRC provides comprehensive social service care management for frail elders and adults with intellectual, developmental or physical disabilities who qualify for Wisconsin's FC program.
- Learn what is important to the member and support them in achieving it.
- Partner with a Health and Wellness Coordinator (RN) and collaborate on an ongoing basis regarding the member and their plan.
- Perform face-to-face social-related assessments for members upon enrollment and at least every 6 months thereafter in the member's setting.
- Coordinate, perform, and track quarterly face-to-face visits and monthly phone contacts.
- Participate in the development and ongoing review and coordination of the member's plan of care.
- Take the lead in areas related to social, community integration, employment, housing, and non-health...
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