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About the role
With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.
What they're looking for
- Bachelor's degree or equivalent experience
- 2 to 5 years of compliance, investigations, audit, or regulatory experience
- Ability to manage multiple or competing priorities and meet deadlines
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Strong attention to detail
More about this role
With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.
The Compliance Professional supports Humana’s compliance program by conducting sales and/or marketing investigations, issuing corrective actions, performing quality assurance (QA) reviews, and assisting with monitoring activities. Work assignments are routine to moderately complex, requiring application of established compliance principles, policies, and regulatory standards with guidance from senior compliance professionals.
- Conduct routine and moderately complex compliance investigations following established procedures.
- Issue associated corrective actions based on investigation results.
- Collect documentation, conduct interviews, and summarize investigative...
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