Startups · AI

Director, Consumer Digital Product Operations

human · Remote Nationwide · Remote

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About human

human is an ai-enabled dating app for those ready for love . . . now. we are changing the future of how people find their person. Backed by Techstars.

About the role

The Director, Consumer Digital Product Operations, is a high-impact leadership role that will help define how the Consumer Digital organization delivers results for customers and the business. This leader will shape and continuously evolve the organization's operating model, establishing the governance, planning processes, tools, standards, and operating rhythms that enable teams to deliver products more effectively and consistently at scale. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Design and implement the Consumer Digital product operating model, including roles, decision rights, governance, and end-to-end ways of working
  • Define and maintain practical tools, templates, playbooks, and standards that help teams plan, prioritize, deliver, measure, and improve products consistently
  • Establish governance and operating forums that clarify ownership, accelerate decisions, surface risks, and strengthen accountability without adding unnecessary process
  • Lead the organization’s operating cadence, portfolio visibility, communications, and follow-through on priorities and commitments
  • Own team operations, including budget planning and management, workforce coordination, recruiting and onboarding processes, and organization-wide communications
  • Drive culture and connectivity across Consumer Digital by strengthening engagement, transparency, collaboration, recognition, and shared understanding of priorities
More about this role

The Director, Consumer Digital Product Operations, oversees the design and execution of transformation strategies that advance organizational priorities and operational excellence. Leads cross-functional teams in identifying opportunities, defining objectives, and implementing initiatives that deliver measurable business impact. Develops transformation frameworks, governance models, and performance metrics to guide execution and accountability. Partners with executives and senior leaders to ensure initiatives are aligned with enterprise strategy and long-term goals. Provides expert consultation and transformation methodologies, organizational design, and change management practices. Oversees resource planning, budget development, and implementation of best practices to achieve sustainable results. Leads development of communications, reporting, and executive updates to share outcomes, insights, and recommendations. Builds a culture of innovation, collaboration, and continuous improvement across departments. Exercises strategic judgment and decision-making to address complex challenges and ensure successful delivery of transformation outcomes at scale.

The Director, Consumer...

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