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About the role
The Lead, Supplemental Benefits Transformation will help design and build the capabilities that allow Humana’s supplemental benefits portfolio to operate effectively at scale, while also leading complex, high-priority initiatives that require coordination across benefits, vendors, and enterprise functions.
What they're looking for
- Bachelor’s Degree or equivalent relevant experience
- 4-5+ years of experience leading product, operations, enterprise transformation, or program delivery initiatives in healthcare or another highly regulated industry
- Demonstrated success designing and implementing processes, operating models, or business capabilities across multiple teams
- Proven ability to lead complex, cross-functional initiatives from problem definition through implementation, adoption, and measurable results, strong stakeholder management and alignment capabilities
- Strong analytical and structured problem-solving skills, including the ability to identify patterns, evaluate trade-offs, and translate findings into action
- Experience creating business deliverables such as playbooks, implementation plans, process designs, or governance routines
More about this role
About Humana
Humana is a Fortune 60, publicly traded health benefits company with a long-standing reputation for innovation and transformation. As one of the nation’s largest health benefits organizations, Humana is committed to delivering consumer-focused health solutions that drive positive outcomes for members and communities.
About the Team
The Supplemental Benefits team delivers and oversees some of the most visible and valued benefits that Humana’s Medicare Advantage members receive. These benefits extend beyond traditional medical coverage and include dental, vision, hearing, over-the-counter health and wellness products, fitness, transportation, meals, in-home support, connectivity, and other services that help members maintain their health, independence, and quality of life.
We design, launch, and manage a diverse portfolio of supplemental benefits reaching millions of members. Our work sits at the intersection of product strategy, regulatory compliance, vendor partnership, data and analytics, operational execution, and member experience.
This is a team where the work is unusually tangible and high impact. The decisions made here can influence whether a member can access...
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