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About the role
Join our Payment Integrity Letters team at Humana where you will help draft and implement outbound communication templates for the Payment Integrity Operations teams as a Payment Integrity Professional 2. You will help ensure compliance with state contractual requirements and Humana brand standards in drafting communication templates and working with the approvers and developers. You will report to the Associate Director, Business Systems Analysis.
What they're looking for
- 2+ years' experience tracking process deliverables
- Experience editing documents with Microsoft Office Programs Word, PowerPoint, and Excel
- Experience handling multiple priorities
- Experience with communication to external stakeholders
More about this role
Join our Payment Integrity Letters team at Humana where you will help draft and implement outbound communication templates for the Payment Integrity Operations teams as a Payment Integrity Professional 2. You will help ensure compliance with state contractual requirements and Humana brand standards in drafting communication templates and working with the approvers and developers. You will report to the Associate Director, Business Systems Analysis.
- Collaborate with business partners to draft new communications
- Review existing communications on an annual basis to ensure compliance with all state requirements and Humana brand standards
- Ensure intake requests are completing all required steps in a timely manner and escalate off track tasks as needed
- Work with the EMME development team to ensure communication requirements are documented clearly and implemented correctly
- Validate communications in QA and Production environments on a regular basis to identify gaps
Use your skills to make an impact
- 2+ years' experience tracking process deliverables
- Experience editing documents with Microsoft Office Programs Word, PowerPoint, and Excel
- Experience handling multiple...
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