human is an ai-enabled dating app for those ready for love . . . now. we are changing the future of how people find their person. Backed by Techstars.
About the role
Remote hiring will be preferred at Humana offices located near Louisville (headquarters), Dallas, Atlanta, Boston, New York City, Chicago, Washington, D.C., Nashville, Fort Lauderdale, and Tampa. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Management Information Systems, or a related field
- 12 or more years of experience in product management, technical product management, ITSM product ownership, or enterprise IT platform leadership
- Deep, Expert ServiceNow product experience, including platform strategy, workflow design, integrations, upgrades, and lifecycle management
- Experience leading products or capabilities within Incident Management, Major Incident Management, Problem Management, or Knowledge Management
- Demonstrated experience influencing senior stakeholders and leading cross-functional teams in a matrixed organization without direct authority
More about this role
Remote hiring will be preferred at Humana offices located near Louisville (headquarters), Dallas, Atlanta, Boston, New York City, Chicago, Washington, D.C., Nashville, Fort Lauderdale, and Tampa.
This role combines strategic product leadership with hands-on product ownership. You will be responsible for identifying opportunities, designing solutions, defining product requirements, writing user stories and acceptance criteria, prioritizing backlogs, and guiding delivery across multiple products, platforms, and cross-functional teams. Working closely with engineering, operations, and business stakeholders, you will help advance a more proactive Service Operations model that reduces repeat incidents, accelerates resolution and root cause analysis, improves knowledge quality and self-service adoption, and enables responsible use of generative and agentic AI.
In this role, you will work across platform, engineering, operations, and business teams to solve complex operational challenges and translate strategy into measurable outcomes. You will help advance a more proactive Service Operations model that reduces repeat incidents, accelerates resolution and root cause analysis, improves...
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