Automate prior authorization with intelligent AI, real-time payer connectivity, and 90% touchless approvals. Faster care for providers, payers, and pharmacies. Backed by .406 Ventures.
About the role
Humata Health Inc. is seeking a dynamic and results-driven Customer Success Manager (CSM) to join our team. As a CSM, you will play a pivotal role in ensuring the success and satisfaction of our provider customers by serving as their trusted advisor and advocate. You will guide customers through their journey with Humata Health, driving adoption, retention, and overall satisfaction while promoting long-term partnerships. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 📍Location: Hybrid - Orlando, Florida, US or Remote, US
- Bachelor’s degree in Business, Economics, Healthcare Administration, or a related field
- 5+ years of experience in a customer success or consulting role, preferably in healthcare or technology
- Experience working in small teams where both strategic thinking and tactical execution are required daily
- Proven ability to build and maintain relationships with stakeholders at all levels, including executives and operational teams
- Exceptional communication and presentation skills, with a talent for tailoring messaging to diverse audiences
More about this role
Humata Health Inc. is seeking a dynamic and results-driven Customer Success Manager (CSM) to join our team. As a CSM, you will play a pivotal role in ensuring the success and satisfaction of our provider customers by serving as their trusted advisor and advocate. You will guide customers through their journey with Humata Health, driving adoption, retention, and overall satisfaction while promoting long-term partnerships.
📍Location: Hybrid - Orlando, Florida, US or Remote, US
Own and nurture relationships with assigned customers to ensure seamless onboarding, implementation, and ongoing support.
Act as the primary point of contact and advocate for customers, proactively addressing their needs and concerns.
Establish a trusted advisor relationship with customers to drive the adoption of Humata Health’s solutions.
Develop and execute success plans tailored to customers' strategic goals and operational workflows.
Provide insights on industry best practices and leverage analytics to demonstrate value and ROI.
Balance high-level strategic planning and manage day-to-day tactical execution and problem-solving
Oversee the customer lifecycle, ensuring smooth transitions from implementation...
Browse similar: Startup jobs · Remote jobs