incident.io is a software reliability platform unifying on-call, agentic root cause analysis, incident response, and status pages – helping teams resolve issues faster. Backed by Index and Insight.
About the role
As an Enterprise AE at incident, you sell to the engineering leaders who cannot afford to get incidents wrong, and every deal you close is one more company that handles its worst day better. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You've won 6-figure ACV deals, and you can talk us through how you actually did it, not just what the number was
- You're comfortable in a room full of engineers and CTOs. You have a history of selling to technical buyers and know how to adjust when executives from other orgs join the call
- You hunt. You've got more than one way into an account, and are always building top of funnel
- You build the case with evidence. Data, the right customer story, product knowledge, whatever it takes to move that particular stakeholder
- You're skilled at multi-threading. You assume there are six people on the other side of the deal and you make certain to know all of them
- You've got opinions about the product and you share them. The best reps here are the ones product actually listens to
More about this role
incident.io is the leading AI incident response platform, relied on by some of the best engineering teams in the world when things go wrong.
Since launching in 2021, we've helped over 2,000 companies, including OpenAI, Netflix, and Airbnb, run more than 1 million incidents.
The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile and put in the bit of magic most companies don't have time for.
We like to have fun and we never take ourselves too seriously. We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.
As an Enterprise AE at incident, you sell to the engineering leaders who cannot afford to get incidents wrong, and every deal you close is one more company that handles its worst day better.
As an Enterprise AE at incident, you're selling into the biggest and most complex accounts we go after, the ones where an incident going badly becomes a board-level problem. Intercom, Etsy, Miro, HashiCorp and StubHub are already customers, so you're not cold-starting a story nobody believes. The product has real market...
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