Experience healthcare without the headaches. Included Health can help you get care for colds, bills, anxiety, and everything in between with personalized virtual care, benefits navigation, and member advocacy. Backed by Greylock.
About the role
Medical Records Advocates are a critical part of Included Health’s Care Team. They are strong communicators who represent Included Health’s mission by persistently and thoughtfully advocating for members through timely, accurate, and thorough medical records collection. If you are a highly driven, organized professional with a strong interest in making a real difference in people’s lives, we want to hear from you. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Excellent attention to detail and strong organizational skills
- Ability to take meticulous notes and maintain clear documentation of actions taken
- Ability to engage in independent decision-making with minimal supervision
- Ability to manage through influence when lacking direct authority
- Comfort with Mac computers, Google Apps, Adobe Pro, and client relationship management systems is a plus
- Ability to troubleshoot basic technical issues
More about this role
Medical Records Collection is an essential part of Included Health’s success, as Medical Records Advocates provide a valuable service to members and help enable high-quality expert specialist opinions and doctor office visit outcomes.
Medical Records Advocates are a critical part of Included Health’s Care Team. They are strong communicators who represent Included Health’s mission by persistently and thoughtfully advocating for members through timely, accurate, and thorough medical records collection. If you are a highly driven, organized professional with a strong interest in making a real difference in people’s lives, we want to hear from you.
- Obtain medical records from a variety of provider locations in a timely and accurate manner.
- Communicate with medical offices, hospitals, laboratories, copy services, and other external partners to promptly obtain relevant records for member cases.
- Organize, review, and track incoming records in the appropriate categories, identifying missing documentation, records, and imaging as needed.
- Collaborate with clinicians and cross-functional partners to determine what records are needed and support timely case progression.
- Learn and...
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