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Key Account Executive, Strategic Voice

Infobip · Chicago (USA) · On-site

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About Infobip

Engage your customers and prospects with simple drag and drop email, SMS, chatbot or build custom solutions with the best in class APIs.

About the role

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Maintains a mature and structured approach to account acquisition during the first 12 months following service activation, ensuring Voice readiness and technical fit where applicable
  • Develops solution proposals encompassing all aspects of the application, including Voice-specific technical and commercial solution components
  • Works closely with the CSE to develop proper account planning and customer journey mapping, ensuring appropriate technical scoping and feasibility for Voice use cases
  • Negotiates pricing and contractual agreements to close the sale, including Voice routing, coverage, and compliance-related commercial terms
  • Builds and maintains strong client relationships, serving as a trusted advisor while ensuring healthy Voice performance, quality, and customer satisfaction
  • Coordinates with service delivery teams for deployment and ongoing delivery of the product suite, including Voice onboarding, routing setup, and BYOC integrations
More about this role

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

The Key Account Executive – Voice is an individual contributor role within the regional structure, with a direct reporting line to the Squad Lead. The main goal of this role is to identify business opportunities with current and prospective high touch clients (Tier 1 A/Ar), and to sell Infobip’s product and service offering — with a dedicated focus on Infobip...

Read the full posting on Infobip's site ↗

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