Build reliable background jobs, workflows, and AI agents without extra infrastructure. Automatic retries, flow control, and step-level observability. Backed by a16z.
About the role
Deliver expert-level support to developers, from simple implementation troubleshooting to in-depth architectural guidance. Be an active presence to our enterprise users. Be a prominent voice on behalf of our users on our internal product planning discussions. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Expertise in TypeScript development, with openness to new languages (eg. Python, Golang)
- Knowledge and experience with queueing systems
- Outstanding written and verbal communication skills
- Ability to quickly understand and debug complex technical issues
- A track record of helping other developers succeed
- Deep empathy for developers and commitment to excellent developer experience
More about this role
Developer Success Engineering at Inngest is a unique combination between hands-on engineering, problem-solving and human connection.
Inngest builds novel infrastructure for AI-first companies, which means we’re creating first-of-its-kind solutions. And as an infrastructure company, helping the developers that use us to succeed is mission critical.
As a Developer Success Engineer, you’ll be the bridge between our product and the people who use it.
You’ll work directly with developers: helping plan their architecture, solving problems, debugging issues, offering guidance, and ensuring they get the most out of Inngest. Just as importantly, you’ll feed those learnings back into the product — helping us refine docs, shape features, and eliminate friction wherever possible.
This is an engineering role at its core, but much of your day will involve supporting developers and troubleshooting issues. We want you to have the autonomy to make this role your own while ensuring our users get the support they need.
As with any support, there will be miscellaneous questions and concerns like billing, compliance, to a 5,000-word message generated by a user’s AI agent. Being able to investigate...
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