Order same-day delivery or pickup from more than 300 retailers and grocers. Download the Instacart app or start shopping online now with Instacart to get groceries, alcohol, home essentials, and more delivered to you in as fast as 1 hour or select curbside... Backed by General Catalyst, Khosla and Kleiner Perkins.
About the role
Instacart's Design & Research org is a team of ~100 designers, researchers, and content experts dedicated to making grocery shopping effortless for everyone across our four-sided marketplace. The Fulfillment team sits at the heart of the Instacart experience, owning the key moments that determine whether an order goes right — from the moment a customer places an order to delivery at their door.
What they're looking for
- 6+ years designing consumer-facing digital products across web and mobile, with a portfolio demonstrating complex, multi-step product journeys and measurable outcomes
- Demonstrated ability to own work end-to-end — from early problem framing and zero-to-one concept development through high-quality execution and delivery — without delegating either end of the spectrum
- Experience working across multiple complex problem spaces simultaneously, collaborating with several product and engineering teams in a fast-paced environment
- Strong communication skills with a track record of presenting work confidently to cross-functional partners and senior/executive stakeholders
- Fluency in Figma, with the ability to produce high-fidelity flows, interaction design, and design system-aligned UI at speed
- Genuine curiosity and enthusiasm for design craft, with an eye toward how AI tools and emerging capabilities can improve both workflow and product outcomes
More about this role
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Instacart's Design & Research org is a team of ~100 designers, researchers, and content experts dedicated to making grocery shopping effortless for...
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