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Senior Manager, Center of Excellence

Instructure · US-REMOTE · Remote

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About Instructure

Empower learning with Instructure’s LMS and edtech solutions for K–12, higher education, and businesses. Discover Canvas, Impact, and Mastery to drive success. Backed by Bessemer and Insight.

About the role

We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 6+ years of experience in Revenue Operations, Sales Operations, Deal Desk, Order Management, or Data Governance within B2B SaaS
  • 3+ years of people management experience, including directing daily work, coaching, and supporting career development
  • Hands-on experience with Salesforce, including CPQ, opportunities, quotes, contracts, and subscription data
  • Strong understanding of SaaS subscription models, multi-product bundling, contract structure, co-terming, amendments, renewals, and usage-based contracts
  • Experience building or running a team, process, or function from the ground up, including defining roles and workflows
  • Track record of enforcing policy with field teams while keeping working relationships strong
More about this role

At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.

We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

The Senior Manager, Center of Excellence, runs the day-to-day work of a new team responsible for the accuracy of contract, subscription, and renewal data in Salesforce across Instructure and Parchment product lines. This role shares the Director's remit and acts as an extension of that leadership, with a hands-on focus on data hygiene and on building and enforcing the quote-to-cash governance that drives the right behavior from field reps.

Because the team is being built from scratch, you'll help design how it operates: who owns what, how the work is divided, and how the team works with other back-office functions and the field. You'll also help shape business logic, testing, and rollout for our migration from Salesforce CPQ to Revenue Cloud. You'll manage a...

Read the full posting on Instructure's site ↗

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