Intellistack (formerly known as Formstack) is a company that provides workplace productivity solutions. It develops an AI-driven, no-code process automation platform for procurement, data, and risk management. Backed by Silversmith Capital Partners.
About the role
You’ll support our customers on the front lines by handling basic billing inquiries and daily billing tasks with care, accuracy, and timely follow-through. Working under the direction of the Billing Manager and closely with the Accounting Team, you’ll help customers resolve billing issues, keep account information accurate, and support internal documentation and projects as requested. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You’re an exceptional communicator who can gracefully break down, solve, and explain complex problems in a way customers can understand
- You’re curious and eager to learn. You might not know all the answers, but you’re willing to find them
- You’re comfortable with technology, adapt easily to change, and can switch gears quickly to adjust your priorities and focus
- You’re well organized, accurate, and attentive to detail, with an interest in numbers, billing, and helping customers
- 1–3 years of experience in a customer service role
- Working or foundational knowledge of billing concepts, particularly SaaS billing and subscriptions
More about this role
At Intellistack, we're committed to revolutionizing the way organizations collect information, automate workflows, and create seamless digital experiences.
Founded with the belief that work should be simplified, Intellistack has grown into a leading provider of powerful, no-code productivity solutions that help teams do more with less. Across thousands of organizations worldwide, our tools and platform empower users to quickly build custom forms, automate document generation, capture eSignatures, and streamline data-driven processes—all without needing to write a single line of code.
With intuitive solutions that put power in the hands of everyday users, we make it easier to build, automate, and optimize processes at scale.
Who We Are
At Intellistack, we don’t do status quo. We move fast, think deep, and build what’s next—powered by people, supercharged by AI.
We’re a team of builders: curious, driven, and relentless about solving the real problem. Around here, feedback is fuel, clarity wins, and change is the default setting. If you’re hungry to grow and ready to leave a dent, you’ll fit right in.
You’re an exceptional communicator who can gracefully break down, solve, and...
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