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Relationship Manager, Sr MidMarket

Intercom · Chicago, Illinois · On-site

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About Intercom

Backed by Index, GV and 500 Global.

About the role

As a Mid-Market Relationship Manager, you’ll be at the forefront of growth; turning momentum into mastery. You’ll own a portfolio of fast-growing customers and help them unlock the full power of Fin. We’re building a world-class sales organization; fast, ambitious, and unapologetically driven. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 5+ years in a quota-carrying role managing a large book of business (85+ accounts) focused on retention, renewals, and expansion
  • 3+ years selling SaaS solutions , ideally in complex, high-velocity environments
  • Proven success navigating procurement processes and influencing enterprise-level decision-makers
  • Experience selling AI-powered products , with deep knowledge of AI applications and the ability to translate technical capability into customer value
  • A track record of consistent overachievement, exceeding quota, driving revenue growth and complex renewals
More about this role

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

As a Mid-Market Relationship...

Read the full posting on Intercom's site ↗

Sales

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