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Senior Customer Success Manager, Quantum Adoption & Technical Enablement

IonQ · Remote, US · Remote

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About IonQ

IonQ delivers trapped ion quantum computing systems, cloud access, and enterprise solutions for real-world quantum applications. Backed by NEA, SoftBank VF and GV.

About the role

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ's computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Master's or PhD in Physics, Computer Science, Machine Learning, Operations Research, or a related STEM field
  • 5+ years of experience in technical customer-facing roles or equivalent, with a proven track record of performance and goal achievement
  • 3+ years of experience creating customer-facing technical content such as training material, success plans, playbooks, and workflows
  • Hands-on experience with Python and quantum frameworks such as Qiskit, Cirq, PennyLane, CUDA-Q, or other quantum computing SDKs
  • Working knowledge of Jupyter Notebook, Google Colab, or similar platforms
  • Strong understanding of key physics concepts and mathematical techniques relevant to quantum computing, including linear algebra and probability
More about this role

IonQ, Inc . [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance .

Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.

Travel: 30%

IonQ is developing the world's most powerful full-stack quantum...

Read the full posting on IonQ's site ↗

GTM - Customer Success

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