IonQ delivers trapped ion quantum computing systems, cloud access, and enterprise solutions for real-world quantum applications. Backed by NEA, SoftBank VF and GV.
About the role
You will start by treating the people who run and support our systems as your customers: internal and customer fleet operations, reliability, commercial operations, service and support. You will spend real time alongside them to learn how they work today, where the toil, blind spots and heroics are, and what good would look like for each of them, and you will build a strong point of view on what it takes to run a resilient, highly available global fleet of quantum computers. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Build a deep understanding of how internal and customer fleet operations, reliability, service and support teams run our systems today, and where they need better tools
- Define and own the vision and roadmap for fleet management across telemetry and observability, operator and back office tools, SLA, SLO and availability tracking, sparing and maintenance planning
- Establish north star metrics for fleet health and operational effectiveness, and make them visible across the company
- Lead build and buy decisions with SRE, engineering and the PMO, and set clear interfaces between Compute Products and the teams who depend on this tooling
- Use incident, availability and support data to iterate, feed operability lessons into future hardware generations and extend the platform to customers
More about this role
IonQ, Inc . [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance .
Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.
We are looking for a customer obsessed, systems minded product leader to build...
Browse similar: Startup jobs