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Staff Service Reliability and Operational Intelligence Engineer

IonQ · Santa Clara, California, United States · On-site

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About IonQ

IonQ delivers trapped ion quantum computing systems, cloud access, and enterprise solutions for real-world quantum applications. Backed by NEA, SoftBank VF and GV.

About the role

The Platform Engineering team builds, secures, and operates scalable infrastructure for cloud-managed SaaS products with on-premises components deployed at customer sites.

What they're looking for

  • 8+ years of production engineering, site reliability engineering, platform engineering, or cloud operations experience, including recent hands-on reliability work
  • Recent experience designing and operating large-scale, fault-tolerant production systems on AWS or GCP
  • Deep understanding of distributed systems, cloud infrastructure, Kubernetes, networking, CI/CD, and production failure modes
  • Demonstrated ownership of observability architecture, including instrumentation of production systems and governance of metrics, logs, traces, SLIs, SLOs, and error budgets
  • Proven experience establishing reliability and operational-readiness standards for business-critical services
  • Hands-on experience designing and executing failure experiments, disaster-recovery exercises, and validated service failovers
More about this role

IonQ, Inc . [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance .

Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.

Travel: Up to 25%

The Platform Engineering team builds, secures, and operates...

Read the full posting on IonQ's site ↗

Quantum Platform - Network and Security

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