Backed by Insight and Madrona.
About the role
iSpot supports a hybrid and flexible workplace. Depending on location and work responsibilities, employees may be designated as full-time or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you work in the office some days and work from home other days. The best hybrid workplaces allow for flexibility while also encouraging consistency. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Database & API Diagnostics (4+ Years): Advanced experience writing SQL queries (MySQL), inspecting browser dev tools, making API calls, and analyzing complex datasets to troubleshoot root causes
- Tracking & Pixel QA (3+ Years): Direct experience generating, validating, and troubleshooting digital tracking tags/pixels across web and streaming environments
- Strategic Problem Solving: Superior critical thinking skills with a methodical approach to identifying root causes across interconnected systems and engineering novel solutions
- Detail & Adaptability: Highly organized and process-oriented, with the adaptability and leadership needed to thrive in a fast-evolving ad-tech ecosystem
More about this role
Immigration / Work Authorization Notice: Applicants must be currently authorized to work in the United States. iSpot is not able to sponsor or take over sponsorship of an employment visa for this position at this time.
iSpot competes for the best talent. Our compensation packages consist of salary and equity in one of Seattle’s hottest start-ups, as well as other standard benefits. Most importantly, we provide a really interesting working experience, and the chance to contribute to the success of something great.
- Senior Queue Management: Serve as the final escalation point for complex Zendesk tickets, maintaining strict 24-hour SLAs while overseeing ticket labeling, taxonomy, and queue performance metrics.
- Account & User Activation: Review client contracts and order forms to execute and oversee complex account provisioning, user access setups, and advanced product configuration.
- Technical Communication: Lead external client communications, translating complex methodologies, data ingestion workflows, and reporting metrics into clear, executive-ready written explanations.
- Technical Ownership: Ownership of backend and UI issue resolution. Evaluate, troubleshoot, and replicate...
Browse similar: Startup jobs · Remote jobs