About the role
Every year, thousands of individuals and couples who could benefit from donor egg treatment are unable to access it — not because the treatment isn't available, but because the pathway isn't clear enough. As Patient Onboarding Officer at London Egg Bank, you will change that.
More about this role
JD Healthcare Group is one of the UK's leading fertility and reproductive healthcare providers, operating brands including London Women's Clinic, London Egg Bank, London Sperm Bank, KindIVF, Surrey Park Women's Clinic and Elective Egg Freezing across the United Kingdom. Since 1985, we have been supporting individuals and families through some of the most significant journeys of their lives — combining world-class clinical expertise with genuine human care. Everything we do is driven by a shared purpose: helping people build the families they dream of.
Every year, thousands of individuals and couples who could benefit from donor egg treatment are unable to access it — not because the treatment isn't available, but because the pathway isn't clear enough. As Patient Onboarding Officer at London Egg Bank, you will change that. This is a commercially minded, patient-centred role where you will take full ownership of the patient onboarding journey — attracting, engaging and retaining prospective egg recipients and ensuring as many as possible are supported into treatment. You will be the first human connection many patients have with LEB, and the quality of that connection matters...
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