Startups

Customer Success Associate

JOOR · East Coast USA (Remote) · Remote

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About JOOR

Backed by Battery.

About the role

Founded in 2010, JOOR now services more than 14,000 brands and over 600,000 buyers across 150 countries, processing an incredible $1.7B in wholesale transaction volume each month. Backed by Macquarie Group, Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series D start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 1+ years of experience managing accounts or owning a book of business required
  • 1-2 years of relevant work experience in SaaS, Account Management, or Strategy Consulting preferred
  • Excellent presentation, written, and oral communication skills
  • Strong negotiation and sales skills
  • Experience collaborating with cross-functional teams is a plus
  • A proactive, consultative account manager
More about this role

Founded in 2010, JOOR now services more than 14,000 brands and over 600,000 buyers across 150 countries, processing an incredible $1.7B in wholesale transaction volume each month. Backed by Macquarie Group, Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series D start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.

With a CEO recently named a Glossy 50 "Changemaker in the Fashion Industry" and inducted into Forbes' "50 Over 50" 2022 class, JOOR is attracting top talent to drive market dominance. With our team of 150+ experts, we maintain an established global presence with employees in key markets in North America, Europe and APAC.

Develop a trusted advisor relationship with customers, ensuring all activities are closely aligned with the client’s business case and business strategy

Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment

Understand and assess customer requirements, level of adoption of the service, and corporate structure as it applies to...

Read the full posting on JOOR's site ↗

Customer Success - Brands

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