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About the role
This is a front-line manager role for a CS team that owns the full revenue motion: expansions and renewals across a book of mid-market and enterprise customers. You'll manage a team of CSMs who are part consultant, part account manager, part AI workflow expert, and you'll be the person who makes them great. Expect to be in deals, on calls, and in the weeds with your team when it matters. You'll also be a builder. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years in Customer Success, Account Management, or Sales, including 2+ years managing a revenue-owning team. We care more about what you've built than your title
- Proven success leading teams that consistently exceed GRR, NRR, and expansion targets
- Strong commercial instincts with a track record of coaching others to improve
- A builder who has introduced processes and programs that measurably improved a CS organization
- High standards, high accountability, and a coaching style that elevates team performance
- Executive presence with customers, cross-functional partners, and senior leadership
More about this role
Juicebox is on a mission to help teams win the talent war .
In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose.
Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies.
We are on the path to $100M in ARR with 20%+ monthly growth , powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world.
Juicebox has raised over $116M in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M Series B here. Additional investors in Juicebox include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital.
This is a front-line manager role for a CS team that owns the full revenue motion: expansions and renewals across a book of mid-market and enterprise customers. You'll manage a team of CSMs who are part consultant, part account manager, part AI workflow expert, and you'll be the person who makes them great. Expect to be in deals, on calls, and in the weeds with your team when it matters. You'll also...
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