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About the role
$2,000 annual wellness stipend to support your physical, mental, and financial well-being. £1,500 annual wellness stipend to support your physical, mental, and financial well-being Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2+ years in Customer Success or Account Management with ownership of a revenue target and a portfolio of 150-200+ accounts
- Experience working in a digital, scale, pool model directly working with customers
- A track record of exceeding goals and driving customer growth
- The ability to manage multiple customer conversations and priorities simultaneously
- A builder mindset and comfort operating in ambiguity before a playbook exists
- Experience in SaaS, consulting, HR tech, or talent tech, recruiting industry experience is a plus, not a requirement
More about this role
Juicebox is on a mission to help teams win the talent war .
In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose.
Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies.
We are on the path to $100M in ARR with 20%+ monthly growth , powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world.
Juicebox has raised over $116M in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M Series B here. Additional investors in Juicebox include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital.
Customer Success at Juicebox sits at the intersection of commercial ownership, AI workflow enablement, and customer strategy. CSMs own the full customer relationship—from onboarding and adoption to expansion and renewal—while serving as trusted advisors and AI workflow experts.
Our customers range from enterprise talent teams to startup founders, staffing firms, and VC talent partners. As a PLG...
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