Juno helps people living with chronic illness track symptoms, spot patterns, and prepare clearer reports for their doctor. Built on founder research conducted at Oxford & UCL, 1,000+ patient interviews. Backed by Madrona.
About the role
Benefits : Comprehensive health, dental, and vision coverage, plus 401(k) matching. Real Impact: Help hundreds of thousands of students get access to the lowest rates on the market. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Own member communications end to end: Write, build, QA, and ship email and SMS campaigns and automated flows in Customer.io across grad, undergrad, and refi
- Own the Juno voice: Write messages that are clear, accurate, and on-brand, and keep that voice consistent across every send
- Run the communications calendar: Translate the goals of grad leaders and senior team members into a calendar of shipped sends, and keep it moving every week
- Understand how a member moves from signup to rate offer to application to funded loan
- Know what we hold on every member, where it lives, and what it can and can't tell you
More about this role
About Juno
Juno leverages collective bargaining power to secure better student loan rates for students. With 290,000+ members and over $2B in negotiated loan volume, we've proven that group buying works. We are the most popular way to pay for the world's top graduate programs, and we're looking for someone to own the communications that reach our members at the moments that decide whether they borrow with us.
Federal lending reforms have created a significant market shift. In July 2026, new caps on federal graduate loans, including the elimination of Grad PLUS for new students, came into effect, leaving millions of students with significant funding gaps. Students need transparent, competitive private options, exactly what Juno provides.
We're seeking a Marketing Communications Manager to own how Juno talks to its members across all our products and business lines. Most of that conversation happens over email and SMS: Juno sends at high volume to a member base of 290,000+, and the gap between a good send and a great one is measured in funded loans.
You'll be the person who turns what we know about our members into the right message, to the right audience, at the right moment in...
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