Startups

Category Manager

Justlife · Remote (US) · Remote

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About Justlife

Get top-rated home services delivered to your door. Cleaning, Salon, Spa, Handyman & Repairs & more. Backed by 500 Global.

About the role

This is a commercial ownership role, not a catalogue-management role. You'll own the full category across the UAE, covering women's salon, women's spa, men's grooming, and men's spa. That includes what we offer, how it's priced, and whether the right professional is there when customers want them. Your north-star outcome is repeat booking rate. Every service you launch, every price you set, and every quality gap you close should show up in whether customers come back.

What they're looking for

  • Want to know why a number moved before deciding what to do about it
  • Would rather ship a change and measure it than polish a deck
  • Care how a service actually feels for the customer, and go talk to operations and professionals to find out
  • Enjoy getting teams who don't report to you moving in the same direction
  • Want to be measured on whether customers come back, not just on this month's bookings
  • Drive repeat booking rate by shaping the assortment, availability, and quality that decide whether a customer books again
More about this role

JUSTLIFE · BUSINESS DEVELOPMENT UAE · DUBAI, UAE

When someone books a haircut, a facial, or a massage at home, they're giving us an hour they set aside for themselves. If the right professional isn't available, arrives late, or the result isn't what they hoped for, they rarely complain twice. They just don't book again.

This is a commercial ownership role, not a catalogue-management role. You'll own the full category across the UAE, covering women's salon, women's spa, men's grooming, and men's spa. That includes what we offer, how it's priced, and whether the right professional is there when customers want them. Your north-star outcome is repeat booking rate. Every service you launch, every price you set, and every quality gap you close should show up in whether customers come back.

  • Want to know why a number moved before deciding what to do about it
  • Would rather ship a change and measure it than polish a deck
  • Care how a service actually feels for the customer, and go talk to operations and professionals to find out
  • Enjoy getting teams who don't report to you moving in the same direction
  • Want to be measured on whether customers come back, not just on this month's...

Read the full posting on Justlife's site ↗

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