Startups

Customer Support Specialist, Benefits

Justworks · New York, New York · On-site

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About Justworks

Justworks combines easy-to-use HR software with real human support to handle your company. Backed by Index, Redpoint and USV.

About the role

You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are an analytical, motivated self-starter who thrives in a fast-paced start-up environment. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 6+ years of work experience in a customer/client-facing role
  • 1 year of experience working with benefits concepts and practices
  • A track record of operating in a time-sensitive or deadline-driven environment
  • Curiosity and an aptitude for learning new things and understanding how and why things work
  • Strong verbal and written communication skills, with the ability to break down complex concepts into simple terms
  • Excellent at time management, organization, and prioritizing tasks
More about this role

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems...

Read the full posting on Justworks's site ↗

Customer Success

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