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Manager, Medical Benefit Operations

Justworks · New York, New York · On-site

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About Justworks

Justworks combines easy-to-use HR software with real human support to handle your company. Backed by Index, Redpoint and USV.

About the role

Do you have a passion for working with people and helping others grow professionally and personally? Are you a champion at leading through projects and working collaboratively with team members and cross-functional teams? Do you enjoy leaning into complex problems and tackling them through critical analysis? Are you driven by delivering the best possible solutions and making a practical and emotional impact on customers? Justworks has just the right opportunity for you! Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Minimum of 5+ years of experience in operations, onboarding role or customer service related field required
  • Minimum of 2 years of people and team management experience required, including providing coaching and development
  • Knowledge of benefit or insurance plans
  • Experience with ticket management systems (e.g. Jira) and workflows
  • Experience with AI and automation tools (e.g. Claude, Gemini, Gumloop)
  • Intermediate or advanced knowledge of Excel required
More about this role

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Do you have a passion for working with people and helping others grow professionally and personally? Are you a champion at leading through projects and working collaboratively with team members and cross-functional teams? Do you enjoy leaning into complex problems and tackling them through critical analysis? Are you driven by delivering the best possible solutions...

Read the full posting on Justworks's site ↗

Operations, Benefits

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