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Workplace Solutions Engineer (US-Remote)

Kadence · Remote (US) · Remote

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About Kadence

Optimize workplace operations with Kadence workplace management software to improve efficiency, reduce costs, and gain smarter space insights. Backed by Techstars.

About the role

Own the technical implementation across our most complex enterprise deployments. Design and deliver the technical rollout for named enterprise accounts - SSO (Entra ID, Okta, OIDC), SCIM provisioning, calendar integration (Microsoft 365, Google Workspace service accounts), Kadence Agent deployment via Intune/MDM, public-IP configuration for automated check-in, Zscaler/proxy/VPN exceptions, HRIS syncs (Azure AD, Workday feeds), and hardware setup (Neat devices, iPad kiosks, room displays).

What they're looking for

  • 5+ years in a technical customer-facing role - solutions engineering, sales engineering, technical account management, implementation architecture, or enterprise IT delivery - ideally in SaaS serving mid-market and enterprise customers
  • You've owned launches, not just configurations. You've run go-live plans with dependency chains, comms sequences, pilot cohorts, and cutover risk and delivered them on the date you committed
  • You are a natural coach and trainer. You can design a curriculum, build assets, and deliver live to a mixed audience of IT admins, workplace leaders, and end users and leave each audience confident
  • You are excellent with enterprise IT and security stakeholders. You can hold your own with a CISO, a network architect, and a workplace director in the same call and you make each of them feel heard
  • You are structurally organized. You can hold 8–15 concurrent enterprise deployments in your head, know exactly what is blocked on what, and never let a customer wait on you
  • You communicate cleanly under pressure. You translate "the SSO consent flow requires an Entra global admin to approve the enterprise app manifest" into something a non-technical champion can understand and act on
More about this role

As a fast-paced, early-stage, venture capital-backed B2B SaaS company, we’re looking for a Workplace Solutions Engineer in United States. Kadence is the AI-powered Workplace Operations Platform - one unified system that orchestrates people, space, and time. Leaders get a real-time command center for their two largest costs: people and real estate. Employees get a bottom-up daily guide that helps them navigate every workday.

We work with agile, multi-site enterprises across financial services, healthcare, government, manufacturing, professional services, and technology. Hybrid coordination got us into some of the best companies in the world. Those same customers are now pulling us further upmarket - asking us to solve for operations, planning, scenarios, ROI, and portfolio management. We're building the category-defining company for the future of work, and this role sits at the center of how we make that shift real for enterprise customers.

As our customers have moved upmarket and our platform has grown from booking into a full operations layer: SpaceOps, WorkOps Pro, VMS, Sense, Kadence Agent, Insights Plus, Move Manager, and Kadence AI. The technical bar for our deployments has...

Read the full posting on Kadence's site ↗

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