Grow your revenue with Kafene. Attract and convert customers from all credit profiles with flexible lease-to-own programs. Backed by Gaingels.
About the role
Demonstrate strong self-motivation and passion for learning various new payment solutions, and utilize advanced probing negotiation, and skills to understand customer situations and resolve delinquency. Learn about new business concepts and new collection techniques or payment programs in a fast-paced environment to drive continuous business improvement. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- High School diploma/GED required
- Must be willing to work in an environment that requires 100% phone-based customer interaction
- Minimum of one year of collection or customer service experience required, either by phone or in-person
- Proficiency with basic computer functions, including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment, is strongly preferred
- Internet access from home is required
- Ability to speak in Spanish, English, and Portuguese when discussing payment options with customers
More about this role
Kafene is revolutionizing the lease-to-own space. We're the point-of-sale powerhouse making flexible lease-to-own accessible to everyone—prime and non-prime customers alike. Our secret weapon? Cutting-edge AI and machine learning that analyzes 20,000+ data inputs in real-time, empowering retailers across furniture, appliances, electronics, tires, and durable goods to say "yes" to more customers.
The numbers tell our story: over $500 million in originations and counting. But we're just getting started.
Our 175-person team spans NYC headquarters, Wilmington, and remote talent across the globe—all united by a culture that thrives on collaboration, innovation, and genuine support. We don't just talk about great workplace culture; we deliver it. That's why Built In named us a Startup to Watch and Forbes recognized us as one of the Best Startup Employers .
Ready to be part of the fintech revolution? Join us.
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